Two weeks after an order is placed, each customer has an opportunity to rate the customer service at Kokopelli's Treasures. At Kokopelli's Treasures, we believe in going that extra mile for our customers because we know that our most important indicator of success is customer satisfaction.
More than satisfied, our customers are delighted with our products and services. Here's what they have to say:
"I have come across many web sites that have Southwestern items, this site is the best by far. The immediate and personal service was truly unexpected! The site was easy to navigate and understand! If only other sites were this easy. I will definitely be a repeat shopper."
Crystal Fiedlers, Shreveport, LA
"Just wanted to send you a note to say a big THANKS to you for working with
us with the kokopelli and the gecko. They look very nice on the wall in the
foyer. I had a party yesterday and received warm compliments. I will be
sure to keep checking for more stuff to add to the walls but am running out
of space :( I just love kokopelli - he is soooo cute!
Again, thank you very much!!"
Brenda and Alex Giese, Blaine, MN
"Dealing with Kokopelli's was a real pleasure. The artistic quality and detail of the deer skin covered buffalo skull far exceeded my expectations and looks magnificent over my very large-cut stone fireplace. Also, a Fed Ex shipping glitch was quickly remedied by Laura with her very positive and professional attitude. I'll do business with Kokopelli's again!"
Louis DeFrancesco, Ridgefield, CT
"You should know by now that I can't stay away from Kokopelli's Treasures for too long. I simply LOVE your stuff!!!!"
Lisa Wegner, Pewaukee Wisconsin
" ... many in retail could learn from your outstanding customer service."
Bob Freeman, San Diego CA
I am absolutely delighted with the time and effort you put into
my order. I appreciate your detailed and truly personal service.
Michelina M. Cross, Buffalo NY
"Love your site! My dream is to move to Arizona ... I have
never felt more at home in any place in the world. Visiting your site soothes my spirit! And makes living here in PA more tolerable until I can move out there."
Janie Bressler, Camp Hill, PA
"I had a very good first experience shopping at Kokopelli's Treasures online. They responded quickly to my questions and their email communications made me feel like a very important customer. I just received my order today and am thrilled at the quality of the product. I would definitely shop with them again. I did have a problem when attempting to check the status of my order online myself. I could get to the information okay but they did not make it apparent as to whether product had actually shipped or not. They did, however, send an email notification to me when the shipment did actually occur. Overall, a very pleased customer!
Gail Lundvall, Tigard, OR
"Unique products and superb customer service! I'll order from your company again."
David Busey, Grand Rapids, MI
"I received the Petroglyph Welcome Sign yesterday. It is as excellent a thing as I had imagined."
Joji Eguchi, Yokahama City, Japan
|Kokopelli's Treasures has been in business on the web, providing quality customer service since 1999|
Hours of operation: Monday-Friday 11:00-4:00
Please note: Our office and studio are not open to the public.
5231 Rose Hill Ct
Reno, NV 89502-7785 U.S.A.
We are an online company. If you contact us by phone, please leave a message and we will return your call by the next business day. Although we are happy to answer your questions, we do not take orders over the phone. If you would like to fax your order, please fax all pertinent information including contact and credit card info to 775-856-4277.
We do not accept rush orders because most of our items are handmade by our artists. Please always check the availability of the item you are ordering. Much of our offering is custom made to order. Call us with any questions.
We add new items frequently. Please bookmark our site and check back frequently.
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